Burnaby strata cleaning responsibilities need two written decisions: who arranges the shared-area clean, and who books the office-suite interior. Everest puts common areas on the building quote and tenant offices on a separate quote. Confirm the boundary with the property manager and suite owner or tenant before either crew starts.
By Everest Cleaning. This guide covers commercial strata buildings and office premises in mixed-use buildings, not residential in-suite cleaning. The review sheet is a buyer's tool based on Everest's published service split, not a record of a client job or a legal allocation of costs.
For commercial cleaning burnaby, use Everest's Lower Mainland service-area hub. This guide settles a narrower question: which booking covers the space on each side of an office door?
Who arranges the common-area clean, and who books the suite?
At Everest, strata councils, property managers and owners book the shared areas; an owner or tenant books a suite separately. The published strata and property management cleaning scope names lobbies, corridors, stairwells and shared washrooms, and says suites stay closed unless separately booked. A building cleaning visit therefore does not automatically include a tenant's desks or kitchenette.
Ask the manager who can approve the common-area booking on the strata corporation's behalf. For the suite, confirm whether the owner or tenant is arranging the office service. Record those people by role and name on the relevant plan. A building manager can coordinate the walkthrough without being the person authorized to approve both bookings.
Keep the cleaning instruction separate from the question of who ultimately pays. Your lease and strata documents need to be checked for that answer. A cleaner's scope should describe the agreed work, not attempt to settle a dispute between the owner, tenant and strata corporation.
Where should you draw the lobby-to-suite boundary?
Identify the boundary on the building documents, then record a practical cleaning stop point during the walkthrough. A change from lobby tile to office carpet helps locate work, but it does not establish the legal property boundary. BC's guidance on common property and limited common property explains that the strata plan designates the property categories and their boundaries.
Use the plan and applicable bylaws to check an uncertain vestibule or landing. Limited common property means common property designated for the exclusive use of one or more strata lots; exclusive use alone does not tell the cleaner which booking includes it. Have the manager confirm the arrangement before adding it to either cleaning plan.
At the suite entrance, point out the mat, the threshold and both sides of the glass door. Ask who cleans each face and handle. “Clean the entrance” leaves room for both cleaners to assume the other has done it. Write the agreed division as a service instruction, without presenting it as a new property boundary.
What belongs on a responsibility review sheet?
Record the location, the person who can approve its cleaning and the booking that includes it. Use the sheet below to find gaps or double-booked work between the building and office plans. It deliberately leaves task methods and detailed common-area frequencies to the service scope.
| Location to identify together | Decision to record | Evidence to keep with the plans |
|---|---|---|
| Main lobby and corridor outside the suite | Which building booking includes this space, and who approves it? | Named area on the manager's common-area plan |
| Suite entrance mat and threshold | Where does each cleaner stop? | Agreed stop point, with a simple annotated photo if helpful |
| Glass suite door and handles | Which booking includes the corridor face and which includes the office face? | Both faces named, rather than just “entrance” |
| Washroom used by office staff | Is it a shared building washroom or inside the office booking? | Room location and confirmed booking; restocking decision recorded separately |
| Desks, meeting room and office kitchenette | Has the owner or tenant booked these interiors? | Separate office scope with the authorized suite contact |
| Waste route between suite and shared collection room | Who takes suite bins out, and who cleans the collection room? | Two distinct assignments, even if one provider does both |
Leave an unresolved row marked “manager to confirm”. Do not count it as included in both plans while waiting for an answer. Bring that row back for approval before the first visit that would cover it.
Does paying a building charge mean the office interior is included?
Check the service description rather than inferring coverage from a building charge. Everest's common-area booking excludes unbooked suites. Its office cleaning service starts with a written scope naming rooms, tasks and visits. Whether a lease charge pays for a particular clean is a separate document question for the tenant, owner and manager.
For example, imagine a tenant whose staff use a shared corridor washroom but also have a private kitchenette. Ask the manager to identify the washroom's building booking. The office quote should then name the kitchenette if the tenant wants it cleaned. This is a hypothetical boundary check, not an Everest client example.
Supplies need their own decision. Everest's strata page says washroom restocking can be added; the office page makes soap and paper restocking conditional on scope. Name the responsible booking and confirm who provides the supplies. Neither a shared door nor a shared invoice answers that question. For visit days inside the suite, see how often an office should be cleaned.
Can one cleaning company cover both sides?
Yes. Everest's strata page explicitly offers tenant offices on a separate quote, alongside the common-area booking. If you choose the same provider, keep both scopes identifiable and get suite authorization separately. One company being in the building does not make an unbooked office part of its route.
The commercial building cleaning page also says tenant suites remain closed unless the tenant books an after-hours pass using their own access arrangements. For the practical access details, use the existing Burnaby office-tower access guide. Here, record which contact authorizes each side; do not copy keys or alarm codes onto a shared review sheet.
Everest's Vancouver service page is the city reference for a separate Vancouver address. Keep each building's boundary decisions with its own plan rather than carrying a Burnaby suite arrangement over to another property.
What other boundary questions should buyers settle?
Check these points with the manager and suite contact before approving the plans. Each answer concerns who books or authorizes the work, rather than a detailed lobby-cleaning checklist.
Not automatically. Everest's strata scope keeps suites closed unless an owner or tenant books separately. Ask for the desks and other office rooms to appear in the office scope if you want them cleaned.
Ask the property manager to identify its booking and approving contact. Everest lists shared washrooms in its strata service, but the room must still be named in your building's scope. Record restocking separately if requested.
A lock alone does not establish the property category or the cleaning booking. Ask the manager to check the strata plan and applicable documents, then record which approved scope covers the vestibule and where the cleaner stops.
Everest's published service split leaves unbooked suites closed. A tenant office needs its own booking and agreed access arrangements. If you want the building's provider to clean it, have the authorized suite contact approve the separate office scope first.
Who should request the written cleaning plan?
The manager should request the common-area plan, and the authorized owner or tenant should request the office plan. Send the address, areas and cleaning hours, identifying whether your request covers shared areas, the suite or both. Attach the unresolved boundary rows so the walkthrough can address them.
Request a free written estimate with that division stated. Everest offers a free site assessment; use it to confirm the stop points and approving contacts before you approve the written scope.