A commercial building cleaning program usually covers lobby floors and surfaces, shared washroom fixtures and floors, elevators, corridors and stairwells. The written plan should name the areas, tasks and visit frequency, with washroom restocking stated separately. For Lower Mainland buyers, the useful question is what each room's scope actually includes.
By Everest Cleaning. This guide uses Everest's published common-area scope to help property managers read a proposed plan, rather than assume that a room name covers every task inside it.
What should the lobby line include?
The lobby line should name floor vacuuming and mopping, surface dusting, entrance glass and directory mats. Those are listed on Everest's building cleaning services page. For a buyer, the point to settle is which entrance and which surfaces the line covers, especially when the building has more than one way in.
Walk the entrance route when reading the quote. Does it identify the directory mat as well as the surrounding hard floor? Does entrance glass have its own task and frequency? Everest lists lobby floor and surface work on every visit, while its weekly schedule includes interior and entrance glass. Have the plan make that distinction clear rather than treating every lobby task as nightly.
You can use this short review sheet beside the proposed scope. The questions are buyer checks, not promises of extra work:
| Area named in the plan | Published task to look for | Question to settle on the walkthrough |
|---|---|---|
| Lobby entrance | Mats, glass, vacuuming and mopping | Which entrance and mat does this line name? |
| Shared washroom | Fixtures, mirrors and floors cleaned and disinfected | Does the line also include restocking? |
| Corridor or stairwell | Floors, landings and treads; rails and handles wiped | Which floors and landings are listed? |
| Trash room | Bins emptied and sanitized; spills cleaned | Is the recycling room listed too? |
Does washroom cleaning include refilling supplies?
Restocking is included only when it is in scope. Everest lists cleaning and disinfection of shared washroom fixtures, mirrors and floors, then qualifies supply restocking separately. A clean sink and an empty dispenser are different tasks to check on the plan.
Ask which supplies the restocking line covers and who provides them. The published page does not settle that purchasing arrangement, so don't infer it from the word “washrooms”. If the quote names cleaning but leaves restocking unclear, resolve that before approval.
The washroom count also matters. Everest asks for it when preparing the building quote, alongside the number of floors and the hours the lobby is busiest. Record shared washrooms by location in your review notes so a washroom on another floor does not disappear behind a single general heading.
Which floor tasks need their own frequency?
Separate routine lobby floor work from corridor and stairwell floors, then identify detail work. Everest's published pattern places the lobby on the daily rotation, corridor and stairwell floors weekly, and details such as baseboards and vents monthly. The agreed schedule still depends on how the building is used.
“Floors” is too broad to tell you whether a visit covers the entrance mat, a corridor landing or the stair treads. Keep those locations visible in the plan. Ride-on scrubber work can sit on the same quote, but confirm where it is included rather than assuming every hard floor receives it on every visit.
Wet-season work has its own guide: winter floor care for commercial buildings. Use that for the October-to-March mat, salt and scrubber questions; this room-by-room review concerns which floor areas and tasks your plan names. For rain-led entrance checks between visits, see rainy-season entrance care in Vancouver.
How does traffic change the visit schedule?
Traffic sets the actual frequency. Everest offers daily, weekly or monthly schedules based on building use and asks when the lobby is busiest before matching the details to a shift. Its daily list covers the lobby, elevators, shared washrooms and trash rooms, usually after the building empties.
Give the property manager's actual busy hours rather than choosing a schedule from the number of floors alone. A building's washroom count and visit frequency both affect its quote. The published daily, weekly and monthly lists are a starting point for that discussion, not a fixed package for every address.
A busy lobby may also need a day porter while the building is open. That guide covers the daytime-versus-night decision; keep this plan review focused on the areas and tasks being priced.
What supporting shared spaces belong on the list?
Elevators, corridors, stairwells, parkade landings and trash and recycling rooms belong on the common-area list. Everest names elevator buttons and rails for wiping and disinfection each visit, with mirrors and floors cleaned. In stairwells and corridors, the tasks include sweeping and mopping landings and treads and wiping rails and door handles.
Check that the room names follow the building's layout. A trash room line should not leave you guessing about a separate recycling room. Amenity rooms such as a fitness centre can be added, so an unlisted room needs a scope decision rather than an assumption.
Exterior washing sits on its own quote line. That matters when the route reaches the entrance: an interior parkade landing and pressure washing outside are different entries. Keep exterior work identifiable without expanding this interior review into a separate exterior-cleaning specification.
What should you settle before approving the plan?
Settle each area's tasks and frequency, then check the price against that scope. Everest's process includes a free site assessment and a supervisor walkthrough with the property manager. The written plan lists the areas, frequency and price for approval before the first visit.
For the wider agreement, use the cleaning contract scope and exit-clause guide. If you are still deciding between a recurring program and individual bookings, read building programs versus one-off cleans.
Everest serves Vancouver and Burnaby within its Lower Mainland service area, from its New Westminster desk. Bring the address, floor count, washroom count and busiest lobby hours to the quote discussion. Request a free estimate for a written plan based on those details.
FAQ
No. Everest includes restocking when it is in scope. Confirm the supplies covered and who provides them before approving the plan; the published scope does not specify that purchasing arrangement.
No. Everest lists exterior washing on its own quote line. Interior parkade landings appear in its common-area definition, so identify those separately from outside washing.
Yes. Everest names amenity rooms such as a fitness centre as additions. Have the written quote confirm that room's tasks and frequency rather than assuming it follows the lobby schedule.
No. Everest says price depends on floor area, floor and washroom counts, visit frequency and whether exterior work is included. A building-specific quote is needed to price that combination.